We monitor so you don’t have to. RealLinx provides Proactive Monitoring for non-RealLinx circuits, customized monitoring and help desk solutions for multisite organizations. Whatever SNMP-capable device you have, we can monitor it!
WHAT IS PROACTIVE MONITORING?
Every 30 seconds, we proactively ping and monitor.
At 3 minutes of missed pings, we are automatically alerted and open a trouble ticket.
In 10 minutes or less, we call you to check for power and access.
We escalate the issue opening a trouble ticket with the carrier and expedite implementing a solution.
…and all circuits provided by RealLinx Circuits are armed with our proactive monitoring services.